Call Center Representative

Job brief

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers.


·         Manage inbound and outbound calls in a timely manner

·         Follow communication “scripts” when handling different topics

·         Identify customers’ needs and clarify information

·         Keep records of all conversations in our call center database in a comprehensible way


·         Previous experience in a customer support role

·         Strong phone and verbal communication skills along with active listening

·         Customer focus and adaptability to different personality types

·         Ability to multi-task, set priorities and manage time effectively