Medication therapy management (commonly shortened to MTM) is one of our unique approaches to customer satisfaction and dedicated patient care.


By catering specially to each individual patient's drug treatment (often in conjunction with our custom formulated medication through our compounding pharmacy location) our medication therapy management service will ensure that you get the very best treatment.

Medication therapy management encompasses five core components: a medication therapy review (MTR), personal medication record (PMR), medication-related action plan (MAP), intervention and/or referral, and documentation and follow-up.

What are medication therapy management services?
What is a medication therapy review (MTR)?

A systematic process of collecting patient and medication-related information which occurs during the pharmacist-patient encounter. In addition, the review assists in the identification and prioritization of medication-related problems. During the MTM encounter, the pharmacist develops a PMR for use by the patient.

What is a personal medical record (PMR)?

The PMR includes all prescription and nonprescription products and requires updating as necessary. It provides patients with a means of communicating to providers and avoid receiving duplicate medications and potentially avoid serious side effects that can arise from drug-drug interactions.

What is a medication action plan (MAP)?

After assessing and identifying medication-related problems, the pharmacist develops a patient-specific MAP. The MAP is a list of self-management actions necessary to achieve the patient’s specific health goals. In addition, the patient and pharmacist utilize the MAP to record actions and track progress towards health goals. During the MTM session, the pharmacist identifies medication-related problem(s) and determines appropriate intervention(s) for resolution.

Does my prescription insurance cover these services?

The Medicare Modernization Act of 2003, requires Medicare Part D prescription drug plans to include medication therapy management services delivered by a qualified healthcare professional, such as a pharmacist. Most insurances cover one comprehensive medication review per year.

Are there any copays associated with MTM services?

No. For qualified individuals, the MTM service is fully covered by insurance. To see if you qualify, you can contact your prescription insurance carrier directly, or we will be more than happy to assist and verify on the patients behalf.

What is the benefit of receiving a comprehensive medication review?

Medication-related problems and medication mismanagement are a massive public health problem in the United States. Expenses associated in treating medication related adverse events resulting in hospitalizations doctor visits, lab exams, etc., cost the economy over $200 billion every year. Patients are not immune and responsible for their copays, along with their general well being. Patients on average take 11.4 meds/day. It is a daunting task to manage, correctly administer, understand the role of medications, and understand the disease state. An estimated 12% of the U.S. population is considered to be health literate.

Does my doctor have to refer me to receive MTM services?

No. MTM services are made available to any qualified individual. Visit our Contact Us page to inquire.

What can I expect during an MTM session?

A typical comprehensive review lasts about 30-45 minutes. A pharmacist will sit down with you and review every prescription and over the counter medication, including supplements and alternative therapies. Actively discussing and asking questions will enhance and strengthen your understanding, thus optimizing your medication regimen. The pharmacist will schedule a one week follow up by staff and provide a quarterly review to update medication list and follow up with patient.

Where do the review sessions take place?

MTM services typically occur at a confidential location, such as a pharmacy or consulting center. MTM services are also available at home for patients who have difficulty getting to a pharmacy or consulting center. To see pharmacy locations click here.

Does the pharmacist performing the review have to work at my pharmacy?

No. Any trained pharmacist may provide MTM services. To enhance your MTM experience, we encourage centralizing your prescription and your MTM pharmacist.

How do I sign up to receive services?

For questions on how to obtain your MTM service, call 702-462-9571 or visit our Contact Us page. You can also contact a Well Care Pharmacy representative at (855) 4-WELLRX (493-5579) or go to our contact page.